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Black screen after login

I would let the uninstaller run. You shouldn't need the debugging tools since we know its a log in item service or driver that boots in normal mode. Download auto runs like was suggested earlier. If...

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Black screen after login

Scannow in Safe Mode gave me this:Cynthia Chan

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Black screen after login

I got this while trying to install the debugging tools (and just the debugging tools):Cynthia Chan

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Black screen after login

Below is a picture of what I got when trying to remove AVG in safe mode:What do I do now?Cynthia Chan

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Black screen after login

Ok. I'll follow your advice before I use the recovery discs that I made using the Recovery program supplied by my PC's manufacturer.Thanks,Cynthia Chan

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Black screen after login

Just an FYI if you ever want to read DMP files download WinDBG (Windows debugger) You can find that here: https://msdn.microsoft.com/en-us/windows/hardware/hh852365.aspxIt's a good tool to have in your...

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Black screen after login

AVG is known to cause many issues. I suggest removing ALL traces of AVG. You have AVG, AVG toolbar, and even Visual Studio made by AVG?? Just so you are aware, Visual Studio is a Microsoft program and...

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Black screen after login

Remove Avg in safe mode. Since you can boot into safe mode it means its a service, driver or user log in item that only boots in normal.You can try disabling start up items and services in msconfig.If...

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Black screen after login

Hi Cynthia Chan,Considering you have tried clean boot troubleshoot method ,we also can use the autorun tool to have a look at the autorun programs.It will give us a detailed information of the autorun...

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Black screen after login

Here are screenshots of my installed programs. List of installed programs - latest first.List of installed programs - earliest first.Sincerely,Cynthia Chan

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Black screen after login

I can boot into safe mode. I'm not in safe mode now, but when I do, I'll get the snapshots of all my installed programs and updates.By the way, I uninstalled the program that created the ISO image, I...

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Black screen after login

This is generally caused by malware on the machine.  You should be able to boot into safe mode no problem I assume?  If you can please send a snap shot of your installed programs listed by date...

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Black screen after login

I am yet another user who has fallen victim to this. I am using Windows 7 Home Premium 64-bit as my OS. Here is what happened: Friday, January 30, 2015: Downloaded a program to create an ISO image from...

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